I headed up to NYC last weak to speak at Lean Day: UX. I absolutely loved it and I want to send a huge shout-out to everyone involved. The other speakers included:
- Andrew Crow: Great rundown of the work he’s been doing at GE to define and support a design practice that can scale to their product offering.
- Lionel Mohri: Covered lessons learned from his career and the culture of innovation at Intuit. Here’s something interesting: innovation is an actual job at Intuit.
- Farrah Bostic: Real challenges associated with conducting research in an agency setting, keeping it lightweight and directly tied to the end user.
- Emily: An amazing 2 year journey to integrate LeanUX into her team at Hobsons.
- Tom Illmensee: Great analogy: pizza, like many products, reflect the process used to create it. This presentation was delicious!
- Bill Scott: Great lessons from a veteran engineer. “Agile does not have a brain.” AMEN, BROTHER!
After the speakers there was lunch and a workshop. Hey, fun fact: I went to the same junior high school as one of the women running the workshop. We were friends back then and haven’t seen each other since eighth grade–until now. Good times!
I gave a rundown of some of the things we do at LivingSocial. In short, you can’t contain the hardworking energy of the LivingSocial build team, but you can support it with the right, people, methods, resources, and communication. Here’s the slides (though they’re really meant to be presented, so they’re a little vague on their own).
A few days later, I also had the privilege of speaking at the Consumer Financial Protection Bureau as part of a speaking series they are running for their innovation fellows. For me, that was a great honor. I think the CFPB is one of the best thing going these days.It was great to share with the folks there, see old friends, and take the opportunity to tell them in person just how much we’re rooting for them out there.